Data Security

Dakabet Privacy Policy – Your Information Is Completely Safe With Us

Dakabet takes user privacy seriously. This policy explains in detail how your personal information is collected, used, and kept secure.

Last Updated: January 2026
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All your data is secured with 256-bit SSL encryption.
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Who does this policy apply to?

This privacy policy applies to Dakabet (dakabet.app) and all its associated services. It takes effect whenever you visit our website, create an account, or use any of our services. By using the dakabet platform, you consent to this privacy policy.

1. What Types of Information Do We Collect?

Dakabet collects various types of information to deliver the best possible experience and keep our services running smoothly. We only collect what is necessary and avoid gathering data beyond that.

Data Type What We Collect
Identity Information Full name, date of birth, national ID number
Contact Information Mobile number, email address
Financial Information Mobile banking number, transaction history
Technical Information IP address, browser information, device type
Activity Data Betting history, login times, preferred games
Contact Information Support chat messages, email correspondence
Please Note: We never collect your full password or mobile banking PIN. That information stays on your device only.

2. How Is the Collected Information Used?

Dakabet uses your information for specific purposes only. We never sell your data or share it with advertising third parties.

  • Account Management: For registration, login, and profile updates.
  • Service Delivery: For betting, gaming, and payment processing.
  • Security Verification: To prevent fraud and verify identity.
  • Customer Support: To resolve issues and answer your questions.
  • Legal Obligations: To meet the requirements of government regulatory authorities.
  • Platform Improvement: Analytics to improve the user experience.
  • Promotional Communications: Notifying you about offers and bonuses, with your consent.

To promote responsible gaming, we analyze your betting patterns and send alerts when needed. This is done entirely for your protection.

3. How Long Is Data Retained?

Dakabet retains your data only for as long as necessary. All information is maintained for the duration your account remains active.

  • Account Information: For the duration of the active account and 5 years after closure.
  • Financial Transaction Data: Up to 7 years, as required by law.
  • Support Conversations: Up to 2 years after last contact.
  • Technical Logs: Up to 90 days for security purposes.
  • Cookie Information: 1 day to 1 year, depending on cookie type.
Data may be retained beyond the above periods when required by law or regulation. Deletion requests will be handled with applicable legal obligations in mind.

4. Sharing Data with Third Parties

Dakabet does not sell your personal information. However, limited data may be shared with trusted partners solely to deliver our services.

  • Payment Processors: Mobile Pay, Nagad, Rocket — for payment processing.
  • Identity Verification Services: To complete the KYC process.
  • Government Authorities: As required by legal directives or court orders.
  • Anti-Fraud System: Analytics services for fraud prevention.
  • Cloud Storage: International servers for secure data storage.

All third-party partners operate under strict confidentiality agreements and may only use your data for specified purposes.

5. Cookies & Tracking Technologies

Dakabet uses cookies and similar technologies to enhance your experience on the website. Cookies are small data files stored in your browser.

Cookie Type Purpose Duration
Essential Cookies Login session, security Deleted at the end of the session
Functional Cookies Language preferences, UI settings 1 Year
Analytics Cookies Traffic measurement, page performance 6 Months
Security Cookies CSRF protection, fraud detection 24 Hours

You can manage cookies through your browser settings. However, disabling essential cookies may prevent the platform from functioning properly.

6. Data Security Measures

Dakabet uses industry-leading security measures to protect your data. Our security infrastructure is continuously updated.

SSL/TLS Encryption

All data is transferred using 256-bit SSL encryption.

Two-Factor Authentication

An extra layer of security via OTP and email verification.

Secure Servers

Data is stored in encrypted databases with regular backups.

Access Control

Only authorized personnel can access specific data.

In the event of a data breach or security incident, affected users will be notified within 72 hours.

7. User Data Rights

Dakabet believes every user has full rights over their own data. You can exercise the following rights at any time.

Right to Access Data

You can request to view the information we hold about you — through your account settings or by reaching out to support.

Right to Correct Data

You can correct any inaccurate or incomplete information. Visit your account profile to make edits, or contact support.

Right to Erasure

After closing your account, you may request that your data be deleted. It will be removed unless we are required to retain it by law.

Right to Opt Out of Marketing Communications

You can unsubscribe from promotional emails or SMS at any time.

Right to Data Portability

You can request a copy of your information. Data is typically provided within 30 days.

8. Protection of Children's Privacy

Dakabet strictly does not collect information from or provide services to anyone under the age of 18. Age is verified at the time of registration.

  • Any account found to belong to a minor is closed immediately.
  • If a minor's information is collected by mistake, it will be deleted immediately.
  • If you believe your child is using dakabet, please contact our support team.
If there is an issue with age verification, we may request additional documents. This is done solely to protect minors.

9. Changes to the Privacy Policy

Dakabet may update this Privacy Policy at any time. Users will be notified of significant changes via email or platform notifications.

  • The date of any changes will be noted at the top of the page under the "Last Updated" section.
  • Continued use of the platform after a new policy takes effect will be considered as acceptance.
  • A 30-day advance notice will be provided for any major changes.

10. Privacy-Related Contact

For any questions or concerns about our Privacy Policy, please reach out to our dedicated privacy team.

  • Email: support@dakabet.app
  • Response Time: Within 48 hours on business days.
  • Data Request: Completed within 30 days of request.
For serious privacy concerns, please email us with full details and include your account number. We will respond as quickly as possible.

Why is your data completely safe with Dakabet?

Our privacy policy isn't just words — it's backed by action

Bank-Grade Encryption

All your data is protected with 256-bit AES encryption — the same technology used by banks.

Data Not for Sale

Dakabet never sells your personal data or shares it with advertisers. Your privacy is not a product we trade in.

You're in full control

You always have the right to view, correct, or delete your personal data. Submit a request at any time.

Compliance with International Standards

Dakabet follows international data protection standards and conducts regular security audits.

Quick Issue Reporting

In the event of a data breach, we notify affected users within 72 hours and take immediate steps to resolve the issue.

Privacy Support

Our dedicated team responds within 48 hours to any data-related questions or concerns.

Why does the Privacy Policy matter?

When you register on an online gaming platform, you share a fair amount of personal information. Not knowing how that data is being used can expose you to serious risks. Dakabet's privacy policy is built to give you complete transparency.

Many users in Bangladesh are understandably cautious about sharing mobile banking details. Dakabet uses your Mobile Pay or Nagad number solely for payment processing — it is never sold to third parties or used for any other purpose.

A common question is whether dakabet will send promotional messages to your phone number. The answer is — only if you give your consent. During registration, you can choose whether you'd like to receive promotional communications. You can change this preference at any time.

Many users also have questions about the KYC or identity verification process. The information from your national ID is used solely to confirm your age and identity. These documents are stored in an encrypted database and can only be accessed by authorized personnel for specific purposes.

Dakabet believes a secure platform is a trustworthy platform. That's why we treat our privacy policy not just as a legal document, but as a commitment to our users.

You have the right to know: Email us at support@dakabet.app at any time to find out what data we hold about you and how it is being used. We will respond with full details within 48 hours.
Safe & Trusted

Start now with your data fully protected

Your privacy is fully protected at Dakabet. Register today and enjoy Bangladesh's premier betting platform.

By registering, you agree to dakabet's Terms & Conditions and privacy policy.

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